COVID-19 UPDATE
We live in uncertain times right now and as a nation need to be ready to change plans at short notice, for everyone’s safety. In the case that this impacts on one of our advertised workshops then we will reschedule to a future date and provide the option to transfer to one of our online courses. Thank you.
The DesignThinkers Academy is the training arm of the DesignThinkers Group based in Amsterdam and is a globally recognized authority in Human Centred Design education.
WORKSHOP DETAILS
Confident facilitation skills are key in running successful Design Thinking workshops and sprints. This 2-Day, high energy workshop is designed for Design Thinking practitioners who already have a grounded knowledge of the Design Thinking method. The workshop aims to sharpen your facilitation skills required to achieve successful workshops within your team or organisation.
“The 2-day workshop was brilliant. It was highly practical, giving us practice facilitating groups and solving a real world problem. We left armed with a suite of great new tools, exercises and techniques to run effective workshops in the future”
Nicola HenshawDirector of Customer Experience .99
LEARN BY DOING
The Facilitation Training is very hands-on. You’ll be challenged to work in small teams working on all the different aspects of facilitating workshops. You will be using Design Thinking tools (like Stakeholder Mapping, Customer Journey Mapping and Prototyping). The focus however, will be on your personal facilitation skills of designing and facilitating Design Thinking workshops.
APPLYING THE PROCESS
The objective of the 2-Day training is to understand your current facilitation skills, your strengths and weaknesses, and to improve upon your personal opportunity areas through a combination of facilitation practice and personal coaching. You’ll learn how to effectively deal with and manage various scenarios that can occur in workshops or sprints. The activities for the 2-Day training are a balanced mix of theory and practice.
KEY LEARNINGS
After the 2 days, you’ll have honed your facilitation skills and learnt all the key tools and methods to successfully design, manage and facilitate Design Thinking workshops. Below are the key areas that will be covered in the workshop:
– Plan agenda, design and run a design thinking workshop
– Facilitating a Design Thinking workshop
– Use tools to energise and inspire teams
– Identify and manage different personality types
– Assess your own facilitation skills
– Facilitation Team Management
– Core Design Thinking Workshop flow
– Problem statement definition
– Design research
– Rapid prototyping and testing
– Energy Management
COVID-19 UPDATE
We live in uncertain times right now and as a nation need to be ready to change plans at short notice, for everyone’s safety. In the case that this impacts on one of our advertised workshops then we will reschedule to a future date and provide the option to transfer to one of our online courses. Thank you.
TWO DAY WORKSHOP
STANDARD PRICE: $1,850 + GST
EARLY BIRD PRICE* $1,700 + GST
*Available up until 30 days prior to first workshop date
If you’d like to enquire about a design thinking course in other regions, please get in touch with Darryl: darryl@designthinkersgroup.co.nz
MEET YOUR FACILITATORS
Darryl McClay has enjoyed a highly successful career as an entrepreneur and business leader with over 25 years of experience working in the creative services sector. During his 23 years with his own creative business, he worked on a selection of the world’s biggest brands and played a key role in helping companies uncover their customers needs and applying a human centred creative process to help them connect with their audience and change behaviour. As the Managing Partner of DesignThinkers Academy NZ, he applies his strategic and creative expertise to help people build Design Thinking capabilities within their organisations so that they apply a human centred approach to problem solving and innovation. Through public and in-house workshop programmes, Darryl help’s companies create positive change and better outcomes across everything from customer experiences to organizational efficiencies to new products and services etc. He has facilitated workshops in New Zealand as well as in Europe at the international home of DesignThinkers Academy in the Netherlands.
Zoe Chamel is a highly experienced independent CX and Design Thinking consultant who has worked with leading NZ organisations including Better by Design, Air New Zealand, AMP, Vodafone, Westpac and Z Energy. Zoe has successfully applied Design Thinking to solve key problems within these organisations for both customers and employees, helping them explore new opportunities and implement innovative solutions to key challenges. Zoe has developed an award winning Innovation Capability Programme for Z Energy and has shared her insights and learnings of embedding design thinking into organisations in New Zealand and internationally.
Martin Sawbridge rained as a graphic designer and has successfully worked as a designer and creative director with 20+ years’ experience in the UK, Australia and New Zealand, helping global brands effectively connect to their customers through insightful and creative campaigns. In 2012, Martin joined Air New Zealand where he had the opportunity to work with the internationally acclaimed and award winning customer experience team to help deliver insightful and compelling customer journeys. Martin combines his experience and his skills as a designer, strategic thinker and ideation facilitator, to help project teams adopt the human centred design thinking process to solve complex problems and help create preferred futures. Martin gained a Masters Degree in Design Management from the University of Northumbria and is also an Advisory Board Member of the Designers Institute of New Zealand.
Please note: facilitators will vary across the different workshops and venues.
